Simply, we collect as little information as technically possible.
If you are a guest to the site, we don't track you in anyway.
If you are a Chide user, we store your email address and your Tide account balance for the purposes of maintaining the essential functionality of the app.
We save the IP address and browser type you login with until you logout, so you can manage your different login sessions for the purpose of maintaining as good a user experience as possible.
Tide account balances are stored in an anonymised format, so that they are not linked directly with any email addresses.
We do not store any account names or any account's transactions.
To improve email servicing we do sometimes log messages we send you, which is done for the purpose of providing technical support and improving our service.
For your convenience, live chat is provided that is handled by Drift. Don't freak out if it asks for your GDPR approval.
You can self-serve erase your own account and its associated data in your dashboard upon login. To request manual account and data erasure, get in touch at [email protected].